Contingent workforce program owners need a solution that can engage, manage, and report on critical worker data for non-employees. This means skills, cost, location, and spend. They also need a system that can scale quickly to meet the demands of their program and business initiatives. Without it, they are unable to help leaders make strategic business decisions when it comes to their total workforce.

In today’s job market, any form of workforce planning or HR strategy that does not consider its non-employee workforce is risky at best. Talent acquisition must pay attention to the skills, spend, and location of these workers. Effective workforce planning takes the entire workforce into consideration, and this can only be accomplished with visibility into this critical talent source.

The past two years brought about massive disruptions causing CPOs to concentrate on managing risk, future-proofing their supply chain, and maintaining business continuity. The need for data-driven decision-making, visibility, and analytics is imperative, and nowhere is this more important than in their labor.

IT leaders are typically responsible for the largest cohort of external workers in an organization. Lack of worker data means that strategic workforce planning for this or any other external worker population is impossible. As the reliance on non-employee labor continues, IT leaders need one single system to see data on workers, spend, cost, and skills.